Research peptides supplied within Australia
Research peptides supplied within Australia
Synapse Peptides Australia (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.synapsepeptides.com.au (the “Site”).
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Billing and shipping address
Order and transaction details
Account login information (if applicable)
Communications you send to us (e.g. enquiries or support requests)
We may also automatically collect certain technical information when you interact with our website, such as:
IP address
Browser type and device information
Pages visited and interaction data
Cookies and similar tracking technologies
We collect and use personal information for purposes including:
Processing and fulfilling orders
Communicating with you regarding your orders or enquiries
Providing customer support
Improving our website, products, and services
Complying with legal and regulatory obligations
Detecting and preventing fraud or misuse of our services
We do not use personal information for purposes unrelated to the operation of our business without your consent.
We may disclose personal information to third parties only where necessary, including:
Payment processors and financial institutions
Shipping and logistics providers
Website hosting and IT service providers
Professional advisers (e.g. legal, accounting)
Regulatory or law enforcement authorities where required by law
We do not sell or rent your personal information to third parties.
Our website may use cookies and similar technologies to:
Enable essential site functionality
Improve user experience
Analyse website traffic and usage patterns
You can adjust your browser settings to refuse cookies; however, some parts of the site may not function correctly as a result.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes the use of secure servers, encryption, and access controls.
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
You may request access to, or correction of, the personal information we hold about you. Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe in accordance with applicable laws.
Some third-party service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy laws.
If you have opted to receive marketing communications from us, you may unsubscribe at any time by following the instructions in the communication or contacting us directly.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle personal information, please contact us at:
Synapse Peptides Australia
Email: info@synapsepeptides.com.au
Website: www.synapsepeptides.com.au
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
This Privacy Policy forms part of your use of our website and services.